Getting Started
- What type of internet connection do I need for GamePlay? Any network connection is compatible with GamePlay, but we advise you to connect your device via cable to your router (Ethernet). It is recommended to have at least 20 Mbps available, even though the bandwidth consumed on average is lower, to enjoy the best possible experience.
- Which information does GamePlay gather about me? In our data policy you can check which kind of data we collect about you, when we do it and for which reason. GamePlay collects personal data only for the time necessary to provide you our services and for other essential purposes, such as maintaining the performance of the...
- Do I need to download the game to start playing? You don’t need to download any games to play, as ours is a streaming platform. Should you want to play the games available on your Steam or Epic accounts, please remember that you will have to have previously purchased them.
- What type of games are available in your library? GamePlay offers a cloud gaming solution with a video game catalog that includes a selection of premium AAA games from external platforms such as Steam and Epic Games, as well as an open library of more than 350 games. GamePlay is the ideal cloud gaming platform for all...
- I haven’t received my verification email! You should have received an email confirming your subscription. If you do not receive it automatically, please check your spam folder. If you don't find it there, please contact our technical team.
- In which countries is GamePlay available? GamePlay is available in the following countries: Albania, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Iceland, Italy, Latvia, Liechtenstein,, Lithuania, Luxembourg, Moldova, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland & United Kingdom.
- Which devices is GamePlay available on? You can access GamePlay with any of your Android or Windows devices. Nonetheless, you can only play with one device at a time. For Windows devices (PC) we recommend you to have 4 GB of RAM, at least 20 Mbps Ethernet or 802.11g WiFi, a 4-core processor and dedicated...